Publishing Concepts, Inc.

UPDATE 5/24 10:45am… Per DSP staff, we will not know if funds are received until 3pm today.  Continue sitting tight.

UPDATE 5/24 10:30am EST Publishing Concepts CEO Tom Lyons called me and has represented he will wire us funds by noon today.  Hold off on any more action until we have good news.

The folks who produced our alumni directory Publishing Concepts, LLC (formerly Harris Connect) have refused to make their final payment of $25,000 to our organization.

It was due March 31, 2017 (It was actually due way before this but if you look at the email chain below, we agreed revise the date to 3/31/17 and were promised an additional $5,000.


In addition to my efforts, the folks at Central Office have made many more efforts.  They have been told the check is in the mail, there is an accounting issue, the CEO will call Eddie to explain.

Well I have tried to call the CEO Tom Lyons who refused to call me back.

Things you can do to help:

  1.  Leave a google review.  You must not exaggerate a say a non-truth or you could expose yourself to liability.  If you would like me to proof your comment, email me at   You can also check “find helpful” on other reviews left by Deltasigs so they move up in ranking.
  2. Visit their Facebook page and leave comments.  Edit:  They are deleting our comments but they cannot delete angry likes on all their comments.
  3. Leave a BBB complaint  Probably doesn’t matter because they have so many.  I have started a formal complaint and left a review.  Leave a review if you want but Google is more important.

I’m sure you can imagine how much good this money will do to our organization.  I believe in the cause so much I have donated my time to the fraternity to help.

Will you please join me?


Eddie Stephens

From: Beth Dembitz []
Sent: Wednesday, May 17, 2017 4:58 PM
To: Eddie Stephens <>; Tom Lyons <>
Cc: Bill Schilling <>
Subject: RE: Breach of Publishing Concepts

Good afternoon, Eddie,

I have added our COO Tom Lyons on this message. He will be contacting you at the number provided below: 561-594-1775.

Have a good night,


From: Eddie Stephens []
Sent: Wednesday, May 17, 2017 10:18 AM
To: Beth Dembitz <>; Beth Dembitz <>; Customer Service <>
Cc: Bill Schilling <>
Subject: Breach of Publishing Concepts

Ms. Dembitz:

My client tells me they are very frustrated in that they have not received the final payment of $25,000 by March 31, 2017 as you promised.

Would you please confirm your intentions.

If I do not hear from you by 5pm EST I will assume your company has no intention of making good on its promises and will respond accordingly.

If you would like to discuss the matter, please contact me at 561-594-1775

Kind regards,

From: Beth Dembitz []
Sent: Thursday, March 02, 2017 1:54 PM
To: Eddie Stephens <>; Beth Dembitz <>; Customer Service <>
Cc: Bill Schilling <>
Subject: RE: from Beth at Publishing Concepts

My apologies I had not yet responded to this morning’s messages from you and Jeanna Tipton. I did speak with her just a few moments ago to indicate that the check was issued out of our Dallas office and should arrive at Bill’s office tomorrow.

Beth Dembitz
Vice President, Client Relations

T: 757.965.8140

From: Eddie Stephens []
Sent: Thursday, March 2, 2017 1:42 PM
To: Beth Dembitz <>; Customer Service <>
Cc: Beth Dembitz <>; Bill Schilling <>
Subject: RE: from Beth at Publishing Concepts


Both myself and staff at Delta Sigma Pi has attempted to contact you and your company regarding your companies failure to keep your promise.

I sure would like to avoid a hassle, but when promises are broken and our calls are not returned.

If for some reason payment cannot be received by tomorrow at 5pm, I would appreciate you letting me know why.

If I do not hear from you I will assume you company is not interested in keeping your promise and I will advise by client accordingly.

Kind regards,

From: Eddie Stephens
Sent: Friday, November 18, 2016 7:27 AM
To: ‘Beth Dembitz’ <>
Cc: Beth Dembitz <>; ‘Bill Schilling’ <>
Subject: RE: from Beth at Publishing Concepts


Delta Sigma Pi accepts the terms of your offer to resolve this issue.

Please make direct payments to:

Delta Sigma Pi

Attention: Bill Schilling, Executive Director

330 South Campus Avenue

Oxford, OH 45056-2405

I appreciate your companies willingness to resolve this issue!

If you have any questions or concerns, please do not hesitate to contact me.

From: Beth Dembitz []
Sent: Thursday, November 17, 2016 2:31 PM
To: Eddie Stephens <>
Cc: Beth Dembitz <>
Subject: from Beth at Publishing Concepts

Good afternoon, Eddie,

I am emailing you from my personal account as I want to make sure you receive this. I want to confirm our proposal for payment of royalties to the International Fraternity of Delta Sigma Pi.

We propose remitting royalty earnings in three installments of $25,000 each: in January 2017, in February 2017, and finally in March 2017.

This proposal reflects an additional $5,000 in earnings above the guaranteed $70,000 in your contract with Harris Connect. Thank you so much for your willingness to work with us.

All the best,


Beth Dembitz

VP Client Experience

Publishing Concepts (PCI)


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